Summary: Home shifting involves a high risk of wrecking and negligence by the side of the packers and movers in Mumbai. With this risk, there are certain rights that are also reserved by the customers who areinclined to take such assistance for the relocation. A customer can take several legal actions against the moving company if it neglects the smooth transition and ends up with the loss of the household belongings of the customers or any damage to theircar or bike.
So, let us see what you can do being an esteemed customer?
Step-Wise Enlightenment to File a Consumer Complaint against Packers and Movers
The following are the proper steps that could help you to take action against your moving company:
- It’s the duty of the moving company or the reference portal to pay attention to your grievances. In case, they do not consider your queries then the last option left is filing a CONSUMER COMPLAINT under section 12 of the Consumer Protection Act 1986 in the consumer forum. With the advent of digitalization, you can now be able to file this complaint online as well.
- The consumer forum will help you to protect your rights that are reserved and it will not discriminate.
- You can see clearly in the form that the packers and movers in Dombivli or any other city are part of the services under a specific act and anyone can approach the consumer court to avail of the remedies.
- It will be beneficial for you for the legal proceedings. This is because of the fact that it involves less expenditure and less time. Besides, you do not need to hire an advocate to fight for the case. You can do it on your own and present the case before the consumer forum.
- Apart from this, you can have a consumer cell also where your case will be solved through several tricks of mediation.
- In case, any customer is not satisfied with the ways of the consumer court or does not like the decision of the court then he/she can file a separate civil suit in the court of law. Moreover, you need to also hire an advocate to send a legal notice to the company for further proceedings. If needed, you can also file a case in the court of law; there is no bar to it.
In a nutshell, if you will be following the above-mentioned points and tips then you will be better able to get the most reliable experience when it comes to taking any action against it. So, if you are looking for the hiring of the packers and movers in your city then you need to just go to the reference portals such as LogisticMart, FindMovers, MoveMyCar etc. These websites will be fetching you the best and trustworthy companies in all sense. So, what are you waiting for? All you need to just give them a call only and have your dream team with you.