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MANUAL SUPPORT TESTING AND ITS OBJECTIVES

Avatar 37a3bd7bc7328f0ead2c0f6f635dddf60615e676e6b4ddf964144012e529de45 asked

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Avatar 37a3bd7bc7328f0ead2c0f6f635dddf60615e676e6b4ddf964144012e529de45 answered

> MANUAL SUPPORT TESTING **Meaning**:- MANUAL SUPPORT means that certain functions will be performed by people rather than automated IS. Manual Support Testing is the testing of the manual support functions. Manual support testing is best done during the installation phase. -Systems commence when transactions originate and conclude with the use of the results of processing. The manual part of the system requires the same attention to testing, as does the automated segment. Although the timing and testing methods may be different, the objectives of manual testing remain the same as testing the automated segment of the application system. **Objectives of manual support testing** Manual support involves all the functions performed by people in preparing data for, and using data from, automated applications. The objectives of testing the manual support systems are: • Verify that the manual support procedures are documented and complete • Determine that manual support responsibility has been assigned. • Determine that the manual support people are adequately trained • Determine that the manual support and the automated segment are properly interfaced

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Avatar 37a3bd7bc7328f0ead2c0f6f635dddf60615e676e6b4ddf964144012e529de45 answered

-- Verify that manual support procedures are correct and documented properly -- Determine that manual support responsibilities are established & defined correctly -- Determine that manual support people are adequately trained -- Determine that manual support procedures are properly connected

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Data?1494421730 answered

Dear Roshni > MANUAL SUPPORT TESTING AND ITS OBJECTIVES MANUAL SUPPORT TESTING MANUAL SUPPORT means that certain functions will be performed by people rather than automated IS. Manual Support Testing is the testing of the manual support functions. Manual support testing is best done during the installation phase. OBJECTIVES It has the following objectives: -- Verify that manual support procedures are correct and documented properly -- Determine that manual support responsibilities are established & defined correctly -- Determine that manual support people are adequately trained -- Determine that manual support procedures are properly connected Thanks

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