ITSM Revision Notes By CA Kunal Agarwal
IT Service Management is a strategic approach to designing, delivering, managing and improving the way information technology (IT) is used within an organization. The goal of IT Service Management is to ensure that the right processes, people and technology are in place so that the organization can meet its business goals. The term IT Service Management is often associated with ITIL (Information Technology Infrastructure Library), a framework that provides best practices for aligning IT with business needs.
ITSM Revision Notes By CA Kunal Agarwal
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A Complete Reference Information Technology For Ca Ipcc By Dinesh Madan
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Download CA IPCC Information technology full revisionary Notes
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